Zepto

Zepto is a fast on-demand delivery app that brings groceries, essentials, electronics and cooked food to your door in about 10 minutes in many Indian cities, designed for people who value speed and convenience. The app combines a large catalogue of over 200,000 products from national brands with local micro-fulfilment centres and a simple interface so you can order ingredients for dinner, last-minute accessories before a meeting, or ready-to-eat meals from Zepto Café. Zepto operates round-the-clock in supported areas to help you avoid store trips and save time for other tasks.

Key Features

Key features include a targeted 10-minute delivery window across supported neighbourhoods for groceries, essentials and select tech items, a catalogue of 200,000+ products covering food, home, personal care and electronics, Zepto Café with over 2,000 ready-to-eat dishes and drinks, quality checks on fresh produce, dairy and bakery items before dispatch, a Super Saver pricing tier for lower grocery prices, and 24/7 availability in areas where the service operates.

Advantages

Zepto's main advantages are ultra-fast fulfilment that reduces urgent store runs, a broad product range including fresh food and small electronics, an integrated quick-food option for snacks and meals, competitive Super Saver pricing for routine grocery restocks, and continuous availability in supported locations.

Disadvantages

Service coverage is limited to selected cities and neighbourhoods at present, and product categories and availability are being rolled out city by city, so some items may not be offered everywhere yet.

Market Performance

Zepto has seen rapid adoption, with over 30 crore users having installed the app as the service expands. The app is active in dozens of Indian cities, including Bengaluru, Delhi, Mumbai, Chennai, Hyderabad, Pune and Kolkata, and the team continues to add new locations and product categories regularly.