Entergy

Entergy is a mobile app that brings account management, outage tracking and energy monitoring into a single, easy-to-use interface, perfect for customers who want faster bill payments and better visibility into their consumption. The app allows you to view balances and due dates, pay with a quick swipe, enroll in PaperFREE billing, set custom billing dates and arrange payment plans, while also offering outage maps, estimated restoration times and near real-time meter reads for compatible meters. If you value convenience, personalized alerts and tools to help reduce energy costs, Entergy is designed to simplify those everyday tasks.

Key Features

⭐ Quick bill payments with one-time Quick Pay or guest payment using a customer account number and QPC code.

⭐ Outage map, power status and estimated time to restore, plus the ability to report outages and receive alerts.

⭐ Monitor daily and monthly energy usage and costs, with tips and efficiency recommendations to help lower bills.

⭐ Customize notifications and dashboard preferences for billing, outages and usage via text, voice or email.

⭐ Biometric authentication for faster access after initial login and a mobile-first outage map tied to your address or location.

⭐ Support features like maps of walk-in payment centers, learning videos and in-app feedback options.

Advantages

✅ Speeds up routine tasks by letting customers view balances and complete payments with minimal steps.

✅ Improves outage visibility with maps, status updates and estimated restoration times available from the home screen.

✅ Provides actionable usage data and efficiency suggestions to identify potential savings.

✅ Offers multiple payment choices and flexibility, including guest payments, payment plans and custom billing dates.

Disadvantages

❎ Near real-time usage updates are available only for customers with AMI advanced meters, with readings typically every 4–5 hours.

❎ Guest payments require a customer account number and QPC code, which must be obtained beforehand.

❎ Biometric sign-in requires an initial login with myEntergy credentials before it can be enabled.

Version Information

The latest Entergy release is a standalone mobile app replacing the previous web-based experience and adds features such as biometric authentication, a Pay Now Quick Pay flow, visible power status and estimated restoration times on login, a mobile-optimized outage map, near real-time AMI meter reads, guest payment support, a map of walk-in payment centers, learning videos and in-app feedback tools including real-time ratings and a feedback section.